In our first post, we have explained why is it so important to write a perfect resume before applying for a job, and in our previous we clarified in details why your future employers in customer service field insist on writing it.
Now is the right time to share with you the most important tips that will help you in resume writing and lead you to reaching your goal.
In this post you have the opportunity to read about what are those things on which you should pay particular attention when writing a resume, including information about how and what you should write and especially what you shouldn’t.
Guide to Writing Resume Objectives and Body
Writing resume can take even more time than you are expecting, and it mainly depends on how skilled you are, or do you have someone to guide you through it. For example, "know how"people who are trained professionals, and other skilled and experienced people will get it done far before a recently graduated student.
However, it isn’t simple for anyone, especially if you are determined to make it looks at least decent, not to mention perfect.
I would like to remind you once again, that it would be very useful and timesaving if you have someone to help or guide you, but who is familiar with customer service resume writing.
If you really have no one to rely on, then we ensure you that we will give our best to provide you with appropriate assistance with the guide and tips below.
Be Patient
First and foremost, you have to be patient, do not expect too much of yourself or assign yourself too hard aims immediately. Write gradually and focus on finishing one part at a time. Remember, it doesn’t have to be perfect from the first time, since you’ll have enough time to revise it and improve it later on.
If spending to much time on doing it right on the very beginning, there is a risk that, despite the fact that you will lose your temper, resume will not be built as a whole and its parts will deviate from each other, depending on your mood and concentration while writing.
Once you have it done, be ready to go through it again and again, until until you are completely satisfied and it meets your expectations.
Writing Resume Objectives
Resume objective is its the most important part, part which the employer will certainly read, the part that should primarily introduce you in the best light, your sales letter.
Bearing in mind that this is the first thing an employer or hiring manager faces when he or she opens your resume, it primarily should contain your desire and reasons you are applying for the job, as well as your ability to perform the job.
It is predominantly a brief, clear and straight sentence by which you make an impression on the employer and which convinces him or her that you are the best possible, most skilled and experienced person for the open position, better than anyone else.
The person who hires should have a clear view of your expertise, professionalism and skills, career goals, plainly listed in objectives.
If case this is your first time applying for a job, and you do not have previous experience to list them here, then this sentence should present you as cheerful, healthy, mature and responsible person willing to learn and improve; a person who will add quality by its presence in a customer service of this particular company.
Remember, your resume objectives is the key factor for your employment, do your best to make it perfect, otherwise, it will finish in recycle bin.
Writing Resume Body
The body of resume is its main part. Once the employer is satisfied with what he or she read in the objectives, body will help to expand the image about you.
Now that you have occupied their attention and bought some more time to present yourself, you want to prove what you stated in previous part. Remember that they don’t spend too much time on examine each appilication, which is why you should not write unnecessary long and meaningless sentences.
Body should contain personal information about you, your education and qualifications and your previous experiences. They want to explore more about you, and you need to convince them that you really are the person they’re looking for, why you and not someone else.
One important thing is that everything that is written in this part of your resume should be related to the open position you apply for.
Customer Service Resume Writing Tips
While writing your resume it is very important to pay attention on details, as often happens that it can end up in the trash for the smallest mistakes. Grammar must be flawless, spelling errors may not exist, do not improvise with fonts.
This is the list of simple rules to follow, in order to make your customer service resume beneficial for you:
- Target your resume for customer service
- Customize it for this field
- Make a list of all positions and job titles you have worked on
- Be honest since employer can easily check your education, previous experience, titles…
- Write down all your positive impacts on sales
- Highlight the results of your work and your accomplishments
- Highlight your communication skill since it is most important in customer service
- Use keywords to optimize your resume for automated tools and manual search.
- Use format text to highlight important thing in your career and education.
- Write informative but short sentences
- Use basic fonts - make it easy to read
Once you finish with writing your customized customer service resume, what you need is to review it and search for mistakes and unnecessary information.
To get the right glow, the best option would be to consult a person with experience in resume writing. If you are unable to find such a person, ask your friends and family members to read it. Remember, you are not looking for compliments, what you are looking for are possible mistakes, long sentences and things that could distract from further reading.
We hope that you found useful advices in this post. We’ll give our best to improve it with more useful tips. Wish you all the best and hope you will succeed in your career.
